Member Experience Coordinator

The Member Experience Coordinator plays a vital role in enhancing the member experience at the club. This position is responsible for coordinating the event calendar, managing event registrations, and supporting the set-up and implementation of club events.

Requirements

• High school diploma or equivalent
• A minimum of 1 year of experience in the hospitality industry or a similar customer-facing role
• Strong communication skills across various channels
• Proven ability to work well under pressure
• Strong organizational skills with keen attention to detail
• Professional and welcoming phone demeanor
• Exceptional listening skills, with the ability to understand and respond to member and guest needs
• Advanced in Microsoft Office applications, including Word, Outlook, and Excel
• Positive attitude with a collaborative team spirit
• Effective multitasker with strong time management and prioritization skills

Benefits

• Medical, dental, and vision coverage
• Life insurance
• Short-term and long-term disability insurance
• 401(k) retirement savings plan
• Generous paid time off and leave programs