Server 1 is responsible for delivering exceptional food and beverage service to members and guests, ensuring that every interaction reflects Invited’s service standards. This role focuses on consistently applying the 3-steps of service—warm welcomes, magic moments, and fond farewells.
Requirements
- Maintain high standards of service, following the Invited F&B service training program.
- Provide food and beverage service to members/guests, executing orders in a timely manner.
- Ensure a complete knowledge of the Ă la carte menu, including daily features and specials.
- Greet members by name and provide a warm welcome, making them feel at home.
- Assist fellow employees and ensure a seamless member/guest experience through teamwork and attention to detail.
- Handle member/guest complaints with service recovery techniques, ensuring any issues are resolved promptly.
- Complete daily assignments and side work, ensuring work areas are organized, clean, and well-stocked.
- Follow club standards for cleanliness, organization, and safety.
- Support management by completing additional duties as assigned.
Benefits
- Medical, dental, and vision coverage
- Life insurance
- Short-term and long-term disability insurance
- 401(k) retirement savings plan
- Generous paid time off and leave programs