Operations Supervisor II

CEVA Logistics provides global supply chain solutions and is seeking an Operations Supervisor II to oversee daily operations, provide customer service, and supervise staff.

Requirements

• Develop and provide excellent customer service to internal and external customers
• Provide responsible supervision and control for all departmental activities
• Assist in the retention and training efforts of staff and of customers
• Conduct meetings with staff to assess group’s overall status and discuss ideas for improvement
• Address all employee performance problems promptly and directly in accordance with personnel policies
• Oversee performance statistics
• Review and monitor shipment documentation for accuracy
• Examine various documents to ensure compliance with federal and foreign regulations
• Communicate with customs officials as appropriate
• Establish, monitor, and revise policies, procedures and service standard for customs clearance operations
• Identify areas of concern in clients’ import and export processes
• Communicate with operations manager regarding progress and problems or issues
• Effectively participate in and/or supervise department projects

Benefits

• Competitive Paid Time Off
• 401(k)
• Health insurance
• Employee benefits platform with discounts on gym memberships and retail, travel, car, and hospitality brands