Senior IT Engineer

CMC is a fast-growing Managed Services Provider (MSP) seeking a Senior IT Engineer to join its in-house team, working on complex problems, client-facing and in a high-growth environment.

Requirements

• Act as Tier 2 technical support for escalations and complex issues
• Architect and implement infrastructure and cloud solutions for small to mid-sized businesses
• Support and maintain environments including Windows Server, Microsoft 365, Azure, Active Directory, virtualization (VMware), Fortigate firewalls, and Rubrik backups
• Perform on-site visits for project work, assessments, and troubleshooting
• Collaborate with account managers to align IT strategy with client business goals
• Document client environments and follow best practices for security and standardization
• Provide mentorship to junior team members and help develop SOPs
• Participate in on-call rotation for after-hours support when required

Benefits

• 401(k) eligibility after 3 months
• Dental insurance
• Health insurance
• unlimited PTO
• cell phone and Internet reimbursement
• choice of Mac or Windows laptop