Assistant Manager, Member Services - Ocean Park Branch (Surrey)

At Coast Capital, we’re not dreaming about a better future, we’re building one. As a member-owned cooperative, we’re helping our members with their real goals and real challenges so they can live the real life they want. It’s what we’ve been doing for over 80 years, and it’s why today we stand almost 600,000 members strong. Plus, we invest 10% of our budgeted profits back into our community – almost $90 million since 2000 alone – because when our members do well, we believe our communities should do well too.

Requirements

• Work with the Manager, Member Services, to seamlessly coordinate the needs of the branch and achieve the team’s goals.
• Exceeding your customer’s expectations with their banking needs.
• Coach your team of Member Service Representatives in developing their sales skills, building effective relationships and embracing our purpose, mission, values, brand and business practices.
• Celebrate your team’s successes; whether it be achieving a sales target or helping a team member grow their career within Coast Capital.
• Exemplify our “How can we help you?” brand while achieving sales, growth and profitability across each area of our business.
• Using your bean-counting skills to ensure efficient cash management and to oversee all security related matters in keeping with Coast Capital’s standards.
• Create a high-performing team by selecting, engaging, developing and retaining star performers.

Benefits

• Comprehensive, customizable benefits for you and your family
• Retirement options
• Mortgage and auto financing benefits
• Real Recognition
• An award winning culture
• Double your impact through our employee volunteer program