Coast Hotels is a dynamic and growing brand. Your company, your values, your career! This is an exciting opportunity to join the team as we relaunch the space and help shape the guest experience from the very beginning.
Requirements
- Acts as an Ambassador for Coast including greeting guests, making them feel welcome, and handling basic inquiries
- Provides customer service by seating guests, providing food and/or beverage product knowledge, managing reservations, handling cash, cheques, credit and debit card transactions in accordance with Hotel Policies
- Adheres to quality and industry standards when completing tasks
- Checks on guest satisfaction and follows up on requests where possible and appropriate
- Ensures the safety and security of the property, the ambassadors and guests when completing tasks
- Stocks supplies and maintains inventory levels
- Demonstrates a customer service attitude with internal / external contacts
- Other duties as required
Benefits
- Competitive wages & benefits
- Employee discounts
- Training & development
- Career advancement opportunities