Coconut Software specializes in enhancing customer engagement for financial institutions through seamless appointment scheduling, in-branch queuing, and video banking solutions. By optimizing workforce management, branch traffic, and driving revenue growth, Coconut Software helps enterprise banks and credit unions maintain a competitive edge in the evolving banking sector. Trusted by leading brands like RBC and M&T Bank, the company focuses on delivering measurable improvements in customer satisfaction and operational efficiency.
Open Positions
Senior Analytics Engineer (12 Month Contract)
5+ years of experience in Analytics Engineering or Data role with technical leadership experience in B2B/SaaS environments. Experience with dbt, Looker, and Databricks required
Implementation Manager
3-5 years of relevant experience, strong project management fundamentals, and ability to interpret implementation scope
Senior Implementation Manager
5-7 years of experience in SaaS implementation, project/program management, and business operations with strong experience in enterprise customer management
Manager, FP&A
5-7 years of finance or accounting experience, CPA designation, and advanced financial modeling skills
Customer Success Manager
3-5 years of experience in Customer Success, Account Management, or a related field, and a strong consultative mindset