Renewals Specialist (French/English)
CoderPadIreland
Posted May 12, 2026
50000 - 70000 EUR
Full Time
About the Company
CoderPad is an online technical hiring platform that streamlines the recruitment process for developers. Offering gamified coding assessments and realistic pair programming interviews, CoderPad helps identify top-tier engineers while ensuring a positive candidate experience. Its unique approach enhances the efficiency and effectiveness of the hiring process.
Job Description
We are looking for a Renewals Specialist to join our Customer Success team in Ireland. The role involves owning the end-to-end renewal process for our low-touch and tech-touch customer segment, ensuring customers continue to see value in CoderPad and renew on time, every time.
Requirements
- 2–3 years of experience in renewals, account management, customer success, or a similar customer-facing role
- French language proficiency — comfortable managing customer conversations in both French and English (written and verbal)
- Demonstrated experience using AI tools (e.g., Claude, ChatGPT, or equivalent) to automate workflows, communications, or processes
- Salesforce CRM experience and strong spreadsheet proficiency (Excel or Google Sheets)
- Previous experience in a startup, high-growth tech company, or fast-paced environment
- Experience with Gainsight or a similar Customer Success platform (strongly preferred)
- Experience with Apollo or outreach sequencing tools (preferred)
Benefits
- Base salary and quarterly performance bonus
