Customer Success Manager, Mid-Market
CodeSignalUnited States
Posted December 22, 2025
Full Time
About the Company
CodeSignal is a globally distributed, fully remote team that empowers teams to go beyond skills gaps with hiring and AI-powered learning solutions.
Job Description
CodeSignal is seeking a Mid-Market Customer Success Manager who is passionate about enabling customers to achieve meaningful outcomes with our platform. In this role, youāll blend domain expertise, project management, strategic consulting, and customer coaching to guide organizations through implementation, adoption, and long-term success.
Requirements
- 3+ years of Mid-Market Customer Success or Account Management experience at a B2B SaaS company
- Demonstrated success leading end-to-end implementations and delivering effective end-user training
- Proven track record of customer retention and account growth
- A customer-first mindset with the ability to build strong, consultative relationships with stakeholders, including leading Executive Business Reviews (EBRs)
- A collaborative, empathetic, and solutions-oriented team player
- Exceptional written and verbal communication skills, including strong presentation capabilities
Benefits
- Competitive salary
- Equity
- Bonus comp packages
- Medical, dental, and vision coverage
- 401k matching (US) or pension fund contributions (Global)
- Unlimited time off policy
- Learning & Development benefits
- Physical & Mental health benefits
- Equipment & generous home office setup stipend
- Team activities and get-togethers to connect with your fellow Signalites
