Operador de Call Center PYME
COHEPTegucigalpa, Francisco Morazán, Honduras
Posted March 20, 2026
Full Time
About the Company
COHEP, the Honduran Private Enterprise Council, is a non‑profit organization founded in 1967 that works to create favorable macro‑economic, legal, and institutional conditions for wealth creation and socio‑economic development in Honduras. Drawing on a philosophy of free enterprise and social responsibility, it represents the country’s most influential business community. COHEP brings together 70 member organizations spanning all productive sectors, providing a unified voice for private sector interests. Through policy advocacy, research, and networking, it supports sustainable growth and responsible corporate citizenship across Honduras. Its longstanding history and broad representation make it a key partner for businesses seeking to influence public policy and drive national progress.
Job Description
Attend to customer queries, complaints, and processing through various communication channels, providing specialized advice and knowledge of products and institution satisfaction levels.
Requirements
- Customer requirements management.
- Authorization management.
- Telemercadeo management.
- Alternative Channels Management.
- Card management.
- Handle all transactions related to remittances and provide advice to customers on opening virtual remittance accounts.
- Act as a risk manager applying knowledge of relevant regulations to identify and report potential risks.