Customer Service Representative

Customer Service Representative position at Collabera, responsible for handling 40-50 calls per day, tracking and tracing orders, and performing daily responsibilities such as investigations and Excel reporting. Must have 2+ years of customer service experience and flexibility to work OT, including holidays and shutdowns.

Requirements

• High school diploma/equivalent
• 2+ years of customer service experience
• Call center experience strongly preferred
• Proficiency with Excel and MS Outlook
• Ability to handle a large volume of workload on a daily basis
• Teamwork and self-directed skills

Benefits

• Paid vacations
• Holidays
• Personal days
• Medical, Dental, and Vision insurance
• 401K retirement savings plan
• Life Insurance
• Disability Insurance