Ellucian Colleague Analyst & Administrator

Collegis Education is a marketing and technology education solutions company that offers industry-leading services for colleges and universities. The Ellucian Colleague Analyst & Administrator is a hybrid role that provides functional and technical expertise for the Ellucian Colleague ERP system.

Requirements

• Provide day-to-day functional support for Ellucian Colleague modules
• Customize and maintain WebAdvisor and Colleague Self-Service platforms
• Collaborate with users to gather requirements, streamline business processes, and improve system workflows
• Support and document WebAPI customizations and functional configurations
• Assist in configuring and testing Ethos integrations with internal and external systems
• Troubleshoot functional issues and escalate technical concerns appropriately
• Contribute to the creation and deployment of Ellucian Experience tiles in collaboration with technical teams
• Report writing and report support
• Support and build integrations for third party applications
• Manage backend operations, including software installations, upgrades, and maintenance across Colleague environments
• Perform monthly database and file maintenance to ensure uptime and performance
• Install and update Colleague components such as the User Interface, Payment Gateway, Self-Service, and Colleague API
• Configure and optimize DMI (Datatel Messaging Interface) listeners and troubleshoot integration issues
• Clone environments for development and testing and perform Unidata and Microsoft SQL upgrades
• Manage infrastructure tasks such as LDAP configuration, listener and server certificate updates, and OS upgrades
• Tune performance for systems such as Self-Service, Web UI, and Informer reporting tools
• Provide technical support for Ellucian Colleague modules and related integrations
• Develop and maintain Ellucian Experience tiles using React JS, CSS, and modern web technologies