prAna Portland PT Sales Associate

The Sales Associate plays a vital role in our retail team, assisting store leadership in creating exceptional brand and guest experiences, driving store sales, and fostering a welcoming environment.

Requirements

• Provide helpful, knowledgeable, and friendly service in person, over the phone, or through digital channels, following prAna’s service standards.
• Greet guests warmly and create an engaging, educational shopping experience.
• Assist guests in finding merchandise and make thoughtful product recommendations to enhance their experience and maximize store sales.
• Handle special orders, exchanges, returns, and in-store purchases from prAna.com.
• Accurately and efficiently process sales transactions using the prAna POS system.
• Develop expertise in the prAna product line through training and enthusiastically educate customers about our apparel and accessories.
• Support inventory cycle counts, order processing, and stockroom organization.
• Help maintain a clean and organized store by assisting with regular tasks such as cleaning windows and bathrooms, sweeping floors, and dusting surfaces.
• Follow inventory control and loss prevention policies.
• Contribute to merchandising, floor resets, and visual directives to enhance the customer experience.
• Always adhere to all safety and security protocols.
• Share ideas and input for store and region-specific events that amplify prAna’s voice in the outdoor world.

Benefits

• Life/Work Balance
• Generous product discounts on prAna and Columbia Sportswear family of brands
• Store credit to purchase product every 6 months
• Eligibility to participate in the prAna Retail Quarterly Bonus Plan
• Opportunities for growth and development within prAna’s retail team