Xfinity Retail Sales Consultant

As a Retail Sales Consultant for Xfinity, this role involves engaging with customers to showcase and sell products, ensuring an outstanding retail experience. The job demands schedule flexibility and adherence to company standards to support team success.

Requirements

• Engaging customers with enthusiasm, demonstrating and explaining product features to enhance their shopping experience
• Listening to customer needs, providing tailored solutions that align with their preferences and requirements
• Meeting or exceeding sales targets and enhancing customer satisfaction through diligent follow-up and service excellence
• Adjusting to a flexible work schedule to meet retail operational needs, including evenings, weekends, and holidays as necessary
• Facilitating comprehensive onboarding for new customers, ensuring they understand product usage and management effectively
• Collaborating with customer care to troubleshoot and resolve issues, fostering trust and ongoing customer loyalty
• Adhering to retail operational policies and procedures, ensuring a consistent and professional store environment
• Participating in team huddles and completing required training to maintain up-to-date product knowledge and sales skills

Benefits

• Base Pay: $16.40
• Total Target Compensation (Base Pay plus Targeted Commission): $24.09
• Sales compensation programs offer the potential for significant upside above targeted earnings for those who overachieve their sales targets
• Comcast provides best-in-class Benefits to eligible employees
• Array of options, expert guidance and always-on tools, that are personalized to meet the needs of your reality