Customer Support Specialist - Treasury

Customer Support Specialist - Treasury position at Commerce Bank, providing technical system support for Commercial activities, resolving customer problems, and providing hotline training support.

Requirements

• Assist with low to medium complexity resolution issues with heightened customer focus
• Answer inbound phone calls from customers and third parties
• Open, review, and resolve cases through case management
• Process account maintenances through various applications
• Provide technical support for enhanced security password resets
• Provide new customers with technical assistance with Commerce Connections and connecting applications

Benefits

• Employer-sponsored health insurance
• Dental insurance
• Vision insurance
• 401(k)
• Life insurance
• Paid vacation
• Paid personal time
• Career development
• Education assistance
• Voluntary supplemental benefits