Customer Success Manager
CommifyChattanooga, Tennessee, United States
Posted March 24, 2026
Full Time
About the Company
We're a CPaaS leader with 25 years of groundbreaking experience, operating across the UK, EMEA, the USA, and Australia, fostering a truly diverse and connected environment.
Job Description
At Commify, we're a globally connected team of innovators who love what we do. We're seeking a skilled and motivated Customer Success Manager to join our dynamic team and help drive customer satisfaction and business growth.
Requirements
- Customer Success Manager responsible for ensuring smooth onboarding, driving customer retention, and accelerating revenue growth
- Experience in customer success or telecommunications
- Detail-oriented professional with strong communication skills
- Ability to manage complex accounts, collaborate cross-functionally, and deliver excellent customer experiences
Benefits
- Competitive Salary: $55-65,000 per annum
- Hybrid working
- Generous paid leave (20 days PTO)
- 401K
- Medical and dental coverage
- Enhance family leave
- Birthday day off
- Mental Health Support through our Wellbeing partner, Calm
- Wellbeing leave and a Mental Health First Aider program
- Giving back days to help support causes close to your heart
- Unlimited professional & personal learning
- Total Rewards including, retirement planning, healthcare and life assurance
