Client Services Coordinator will greet clients and visitors with professionalism, compassion, and a trauma-informed approach, coordinating client care and addressing client concerns.
Requirements
- High School Diploma/GED
- 1+ years of experience in customer service is required
- 1+ years of front desk experience, preferably at hospital front desk or multi-physician practice is required
- Motor Vehicle Valid state-issued driver’s license and MVR clearance is required for employees in TX/OH/MN/IN/WI
- Basic computer knowledge, including ability to navigate in electronic health records
- Culturally competent and sensitive to client and employee needs
- Demonstrated ability in medication administration accuracy and ability to maintain accurate client records
- Excellent organizational skills, accuracy, and attention to detail
- Problem solving, conflict resolution, time management, and strong customer service skills
- Strong team player comfortable working in a fast-paced setting
- Ability to maintain confidentiality to ensure compliance with HIPAA and 42 CFR
- Flexible with the ability to work in a continuously changing environment
- Ability to work flexible hours including nights, weekends, and holidays
Benefits
- Subsidized medical, dental, and vision insurance
- Health savings account
- Short and long-term disability insurance
- Life insurance
- Paid sick, vacation, and holiday time
- 401K retirement plan with match
- Tuition and Continuing Medical Education reimbursement up to 100%
- Employee assistance program to support your mental health and wellness
- Ongoing professional development