Denials and Appeals Representative
Compass Health CenterChicago, Illinois, United States
Posted May 13, 2020
Full Time
About the Company
Compass Health Center, established in 2011, is a leading provider of specialized mental health services across Illinois, Maryland, Virginia, Washington D.C., and Wisconsin. The company offers comprehensive Partial Hospitalization (PHP) and Intensive Outpatient (IOP) programs for individuals requiring intensive care without hospitalization. With a focus on conditions like OCD, trauma, depression, anxiety, and PTSD, Compass Health Center partners with various stakeholders to deliver high-quality mental health solutions tailored to each patient's needs.
Job Description
Compass Health Center is seeking a Denials and Appeals Representative to resolve claim denials by working in a customer-oriented manner with internal and external parties. The role emphasizes accuracy, customer service, and adherence to guidelines, with a focus on exceeding productivity standards. The company offers a collaborative and evidence-based approach to patient care and provides growth opportunities.
Requirements
- High School Diploma
- 2 years related work experience or college degree
- Working knowledge of physician and facility billing and follow-up
- Knowledge of HIPAA standards
- Excellent communication skills (oral and written)
- Basic knowledge of medical terminology and billing practices
- Experience with PC applications (Microsoft Office and Excel)
- Ability to work independently and manage time effectively
