Technical Account Manager

We are looking for a skilled Technical Account Manager to join our team. In this role, you will be the primary technical point of contact for assigned customers and ensure they are successfully utilizing our solutions to meet their business goals.

Requirements

• Degree in Computer Science, Engineering or equivalent experience
• Minimum of 2-3 years Solution Consulting / Technical Account Management experience
• Analytical mindset with problem diagnosis and troubleshooting skills
• Experience of working directly with API integrations, with being able to talk through with developers in technical detail
• Outstanding presenting skills to technical and executive stakeholders
• Demonstrated experience supporting large key accounts with a goal of renewal, expansion and overall Customer Satisfaction
• Must be legally authorized to work in the United States without need for current or future sponsorship

Benefits

• Equity
• Unlimited Time Off Policy
• Annual learning budget
• Budget to set up your home office upon joining
• Parental leave and childcare benefits
• Life Insurance
• Medical (100%), Dental (90%), and Vision (80%) contribution
• Flexible Spending Accounts (FSA)
• 401k Contribution
• Financial Perks
• Pre-Tax transit benefits