Customer Service Representative
Composites OneQuebec, Canada
Posted October 29, 2025
Full Time
About the Company
Composites One is a leading distributor of high‑performance composite materials, serving thousands of manufacturers worldwide. The company offers an extensive product portfolio—including closed‑molding systems, reinforcements, resins, processing supplies, gel coats, catalysts, core materials, and finished composites—and provides streamlined material selection and expert technical support to help clients produce efficient, high‑quality parts. By combining a broad inventory with innovative supply‑chain solutions, Composites One delivers rapid, reliable delivery and tailored solutions that reduce time‑to‑market. Its commitment to innovation, dependability, and customer success distinguishes it as a trusted partner in the composites industry.
Job Description
Customer Service Representative role involves providing excellent care for customers, responding to inquiries, and ensuring accurate order entries. The role requires building and maintaining positive relationships with customers and team members.
Requirements
- Effectively facilitate the order fulfillment process
- Ensure timely and accurate order entry
- Complete customer quotes
- Respond to inquiries
- Resolve billing and order issues
- Maintain accurate customer pricing
- Collect necessary information from customers
- Communicate with Sales and Price Support Teams
- Understand basic product knowledge
- Leadership and Communication
Benefits
- Comprehensive health, retirement, wellness, and professional growth programs
- Annual bonuses and profit sharing
- ADA accommodations available for applicants with disabilities
