Customer Service Representative
Composites OneRock Hill, South Carolina, United States
Posted May 12, 2026
Full Time
About the Company
Composites One is a company that cultivates a culture of empowerment and opportunity, fostering both personal and professional growth.
Job Description
As a Customer Service Representative at Composites One, you will provide excellent care for our customers by serving as their primary point of contact, responding to inquiries, and ensuring accurate order entries. You will also maintain customer accounts and coordinate communication on active and back-orders.
Requirements
- Effectively facilitate the order fulfillment process
- Ensure timely and accurate order entry
- Complete customer quotes
- Respond to customer inquiries
- Resolve billing and order issues
- Maintain accurate customer pricing in the ERP system
- Collect and provide necessary information for the Price Support Team
- Communicate with the Sales and Price Support Teams
- Utilize internal communication methods to communicate across all functions
- Understand basic product knowledge
Benefits
- Comprehensive health benefits
- Retirement plan
- Wellness programs
- Professional growth programs
- Annual bonuses
- Profit sharing