Absence Customer Experience Specialist - Maine
ComPsychMaine, United States
Posted March 19, 2026
Full Time
About the Company
ComPsychR is the worldwide leader in organizational mental health, well-being, and absence management
Job Description
As a Maine based Absence Customer Experience Contact Center Specialist, you will answer incoming calls to assist our customers and their employees with the administration of Family Medical Leave Act (FMLA) rights and responsibilities.
Requirements
- Administer and adjust Family Medical Leave Act (FMLA), State, ADA, and company leaves
- Handle high volume of incoming calls
- Maintain complete and accurate documentation of leaves
- Demonstrate respect, sensitivity, confidentiality, and understanding for the caller's circumstance
Benefits
- Full benefits package
- Paid Time Off (PTO)
- medical
- dental
- vision
- 401(k) with match
- robust EAP
- wellness program