Account Manager - Absence

ComPsychR is seeking an experienced Account Manager to join its Absence Customer Success team, managing customer satisfaction and retention while identifying upsell opportunities.

Requirements

• 2+ years of account management experience in insurance, benefits, healthcare, or human resources-related services
• Bachelor's degree required, Master's preferred
• Strong experience providing strategic account management to accounts
• Proven track record of successfully selling additional service lines to current customers
• Project management, critical thinking skills, and strong attention to detail
• Stable work history
• Strong skills in Microsoft Office Suite
• CRM experience a plus
• Ability to travel up to 25%
• Consistent and reliable high-speed internet and workspace free from distraction, disruption, or noise
• Ability to be present on camera during work-related trainings, meetings, and/or events
• Must be able to sit or stand at a desk for prolonged periods while working on a computer

Benefits

• Paid Time Off (PTO)
• Medical
• Dental
• Vision
• 401(k) with match
• Robust Employee Assistance Program (EAP)
• Wellness program