Customer Executive

As a Customer Executive, you'll play a key role in shaping the customer experience and acting as a trusted point of contact for one of our largest clients in Public Sector. You'll be at the heart of customer operations, connecting sales, logistics, purchasing, experts and service teams to ensure smooth, efficient, and high quality service.

Requirements

• First experience (1-3 years) in an internal sales department, dealing with large or medium sized customers
• Commercial or commercial technical training
• Strong customer and sales orientation
• Ability to work effectively in a fast paced environment
• Organisational skills, reliability, and strong sense of responsibility
• Excellent communication and relationship building skills
• Good understanding of the marketplace, industry trends, and customer needs
• Ability to use knowledge of key business drivers to seek optimal outcomes
• Ability to articulate customer needs and deliver consistent, high quality service
• Skills in active listening and probing to understand priorities and concerns
• Collaborative mindset with a willingness to share knowledge and contribute to team success