Design Manager / Technical Lead - Genesys Cloud
ComputacenterWelwyn Hatfield, England, United Kingdom
Posted January 9, 2026
Full Time
About the Company
A leading independent technology and services provider trusted by large corporate and public sector organisations.
Job Description
As Design Manager / Technical Lead, you'll lead a team of Technical and Senior Technical Consultants, set technical standards, and drive the development of new services and offerings for Genesys Cloud services.
Requirements
- Proven experience as an experienced people manager leading technical teams
- Strong technical background in Genesys Cloud or similar CCaaS platforms
- Experience defining and governing technical standards and reference architectures
- Ability to balance strategic thinking with hands-on technical input
- Confidence operating within a Product Management context
- Strong communication and stakeholder management skills
