Second Line Analyst

Join our dynamic 2nd Line Command Support team in Milton Keynes or Nottingham and work on resolving incidents and implementing key infrastructure changes. The role offers great opportunities to hone technical skills while contributing to the seamless support of our customer's estates.

Requirements

• At least three years of experience in 2nd Line infrastructure support, ideally with hands-on experience in resolving server-related incidents
• Strong problem-solving abilities, with the ability to stay calm and efficient in a high-pressure environment
• Excellent organisational and communication skills, capable of collaborating across teams and addressing service issues in a methodical and efficient manner

Benefits

• Guaranteed interview scheme for Disability Confident applicants
• Opportunities for continuous learning and development
• Inclusive culture where everyone can thrive, feel valued, and truly belong