Helpdesk IT Technician
Computer Enterprises IncPittsburgh, Pennsylvania, United States
Posted February 11, 2026
45000 - 60000 USD
Contract / Temporary
About the Company
Computer Enterprises Inc (CEI) is a technology consulting firm that accelerates business transformation and IT modernization through AI‑enabled solutions. The company delivers end‑to‑end services—from digital strategy and application development (Java, .NET, mobile, web) to AI automation, DevOps, and data analytics—tailored to each client’s unique goals. CEI’s expertise spans legacy systems to emerging technologies, enabling seamless application integration, modernization, and enterprise information management. Its distinct approach blends deep technical knowledge with business insight, supported by agile practices, quality assurance, and flexible capacity staffing to drive operational excellence and lasting growth.
Job Description
We're seeking a motivated Helpdesk / IT Technician to support our expanding IT environment. This is an excellent opportunity for someone who enjoys solving problems, working directly with users, and building a long-term career in technology.
Requirements
- Image, configure, and deploy laptops and desktops
- Install and configure hardware, operating systems, and software on PCs and servers
- Provide entry-level technical support to end users
- Support users with Microsoft Office, Adobe applications, and browser-related issues
- Handle IT purchasing, equipment shipments, inventory tracking, and installations
- Open and manage vendor support tickets for hardware repairs
- Perform tape changes and assist with monitoring and managing backups
- Manage IT onboarding and offboarding processes for employees
- Be available 24Ă—7 to accept urgent support calls when needed
- Travel locally for equipment deliveries or office meetings (with occasional travel to remote offices a few times per year)
Benefits
- Overtime: Eligible
- Travel Expenses: Reimbursed
