Client Project Manager

Role Overview

Join Pace as a Client Project Manager to work on end-to-end project ownership, ensuring environmental samples are collected, analyzed, documented, and reported in full conformance with client requirements. This role supports projects representing up to $2M in revenue, delivering exceptional technical and customer-centric service.

What You Will Do

Onboard new clients, build and maintain strong client relationships, conduct regular client check-ins, monitor sample progress, coordinate with laboratory departments, provide ongoing education and training, and lead project planning and timing.

Why It Might Be a Fit

We're seeking curious, motivated individuals who are passionate about protecting our environment and the communities we serve. If you're looking to develop your skills, contribute to meaningful scientific work, and build a long-term career in environmental science, Pace could be the perfect place for you.

Requirements

• Bachelor's degree in business administration, chemistry, biology, or a related field, or an equivalent combination of education, training, and experience
• Two (2) years of customer service or client-facing experience
• Strong organizational and time management skills, with the ability to manage multiple projects and priorities
• Excellent communication skills, with the ability to effectively engage clients and internal stakeholders
• Proven ability to build and maintain strong client relationships
• Problem-solving mindset with the ability to identify issues and drive solutions
• High attention to detail with a focus on accuracy and quality

Benefits

• Competitive salaries
• Medical, dental vision
• 401K retirement savings plan (100% vested immediately in the employer match)
• Life, disability and voluntary benefits
• Paid time off for holiday, sick and vacation days
• HSA
• Wellness program
• Flexible spending accounts
• Tuition reimbursement
• Employee Assistance program
• Parental leave
• Optional legal coverage and ID theft