Associate Customer Success - German Speaker
ConcentrixCairo, Cairo, Egypt
Posted January 6, 2025
Full Time
About the Company
We’re Concentrix. A global technology and services leader that powers the world’s best brands, today and into the future. We’re human-centered, tech-powered, intelligence-fueled. Every day we design, build, and run fully integrated, end-to-end solutions at speed and scale across the entire enterprise.
Job Description
The Associate Customer Success Specialist supports an existing customer base to cultivate and build strong customer relationships over the customer lifecycle while ensuring customer satisfaction and engagement.
Requirements
- Manage high volume of customer contacts and communications through phone and email each day
- Develop a level of product knowledge to speak intelligently to customers and address specific objections
- Work with teams and management to promote a positive customer experience
Benefits
- Health Insurance
- Dental Insurance
- Vision Insurance
- Life Insurance
- Disability Insurance
- Flexible Spending Account
- 401k Matching
- Paid Time Off
- Vacation Time