Associate, Real Time Management (Aspiring to be 100%)
ConcentrixBogota, Bogota, Capital District, Colombia
Posted April 1, 2026
Full Time
About the Company
We’re Concentrix. A global technology and services leader that powers the world’s best brands, today and into the future. We’re human-centered, tech-powered, intelligence-fueled. Every day we design, build, and run fully integrated, end-to-end solutions at speed and scale across the entire enterprise.
Job Description
The Associate, Real Time Management is responsible for managing intraday performance in a Call Center environment, utilizing monitoring systems to ensure staffing levels meet client expectations and scheduling standards.
Requirements
- Competent in Excel and other Microsoft Office tools
- Previous experience in related areas
- Ability to perform multiple tasks and meet delivery deadlines
- Effective written and verbal communication skills
- Detail-oriented
- Results-oriented
- Fast learner and self-taught
Benefits
- Career development opportunities
- Professional growth
- Opportunity to work in a Call Center environment