Business Partner - Specialist, Customer Success
ConcentrixMakati, Philippines
Posted May 28, 2025
Full Time
About the Company
We’re Concentrix. A global technology and services leader that powers the world’s best brands, today and into the future. We’re human-centered, tech-powered, intelligence-fueled. Every day we design, build, and run fully integrated, end-to-end solutions at speed and scale across the entire enterprise.
Job Description
Manage high volume of customer contacts and communications through phone and email each day. Develop a level of product knowledge to speak intelligently to customers and address specific objections.
Requirements
- 2+ years of experience working in a customer service
- Prior success in achievement of personal and team sales quota/goals
- Experience in high-volume calling
- Excellent knowledge of MS Office programs
- Experience working with Salesforce.com or similar CRM
- English (Required)
Benefits
- Health Insurance with Dental Coverage for Employees
- Paid Time off
- Bereavement Leave
- Life Insurance
- Group Personal Accident Program
- Employee Assistance Program
- Rewards and recognition programs
- Wellness Incentive Program
- Learning and Development Programs