Customer Representative (Polish-speaking) - On-site - Fashion Industry LE02
ConcentrixBarcelona, Catalonia, Spain
Posted December 4, 2024
Full Time
About the Company
We’re Concentrix. A global technology and services leader that powers the world’s best brands, today and into the future. We’re human-centered, tech-powered, intelligence-fueled. Every day we design, build, and run fully integrated, end-to-end solutions at speed and scale across the entire enterprise.
Job Description
We're a global technology and services leader that powers the brands of the future. We help well-known brands improve their businesses with technology and integrated solutions, in over 70 countries. As a Customer Service Representative in Barcelona (On-site), you will be part of our team of game-changers who are powering the brands of the future in the Fashion industry.
Requirements
- Bilingual or proficient in Polish with advanced English level
- Working knowledge of IT Platform, equipment, and applications: Windows/MS Office/ internet configuration
- Good disposition to work in a customer service environment
- Customer care skills – ability to listen to and understand the customers’ needs
- Ability to take ownership of, and progress calls to resolution or to escalate call to resolution
Benefits
- Full-time 39 hours/week permanent contract: Monday to Friday from 9:00 to 18:00
- Salary 18 400 euros gross/year + up to 1 200 euros gross/year in bonus
- Great location in Barcelona
- Bring-a-friend (referral) bonus opportunities
- Full paid training on the company and the project you'll be working on
- Career development programs, specialized courses