Customer Service Advisor - Digital Intake San Lazaro 2025
ConcentrixManila, Philippines
Posted December 19, 2024
Full Time
About the Company
We’re Concentrix. A global technology and services leader that powers the world’s best brands, today and into the future. We’re human-centered, tech-powered, intelligence-fueled. Every day we design, build, and run fully integrated, end-to-end solutions at speed and scale across the entire enterprise.
Job Description
Customer Service Advisor - Digital Intake San Lazaro 2025 providing customer service support and resolution of routine problems regarding client's product or services.
Requirements
- Ensure service delivered to our customers meets contractual Key Performance Indicator (‘KPIs’)
- Maintain basic knowledge of client products and/or services
- Track, document and retrieve information in call tracking database
Benefits
- Unknown