Customer Service Representative (Polish-speaking) - Pet Retail - Remote
ConcentrixPortugal
Posted March 11, 2026
Full Time
About the Company
We’re Concentrix. A global technology and services leader that powers the world’s best brands, today and into the future. We’re human-centered, tech-powered, intelligence-fueled. Every day we design, build, and run fully integrated, end-to-end solutions at speed and scale across the entire enterprise.
Job Description
As a Customer Service Representative, you will assist clients via inbound calls and e-mail, resolve product or service problems, and provide accurate information. You will also be required to have a high level of Polish and fluent English, previous experience in Customer Service is highly valued, and knowledge of MS Office package.
Requirements
- High level of Polish (written and oral) and fluent in English (B2)
- Previous experience in Customer Service
- Excellent communication skills coupled with empathy, team spirit, and customer-oriented
- Knowledge of MS Office package
- Familiarity with Pet-related stuff is highly valued
Benefits
- Full-time with indefinite contracts (negotiable depending on your experience and our client's needs)
- Competitive salary and performance bonus
- Remote work in Portugal
- Bring-a-friend (referral) bonus opportunities
- Full paid training on the company and the project you'll be working on
- Career development programs
