Customer success specialist -Spanish speaker
ConcentrixCairo, Cairo, Egypt
Posted June 3, 2025
Full Time
About the Company
We’re Concentrix. A global technology and services leader that powers the world’s best brands, today and into the future. We’re human-centered, tech-powered, intelligence-fueled. Every day we design, build, and run fully integrated, end-to-end solutions at speed and scale across the entire enterprise.
Job Description
Customer Success Specialist - Spanish speaker required to support customer relationships, satisfaction, and engagement. Requires product knowledge and excellent communication skills.
Requirements
- Manage high volume of customer contacts and communications through phone and email
- Develop product knowledge to address customer questions and concerns
- Conduct health checks to gauge product satisfaction and value completion
- Document and track customer feedback and measurements