Eton iRecruit Engage 2025
ConcentrixQuezon City, Philippines
Posted October 9, 2025
Full Time
About the Company
We’re Concentrix. A global technology and services leader that powers the world’s best brands, today and into the future. We’re human-centered, tech-powered, intelligence-fueled. Every day we design, build, and run fully integrated, end-to-end solutions at speed and scale across the entire enterprise.
Job Description
The Customer Support Associate I position provides customer service support and resolution of routine problems regarding client's product or services. The role involves interacting with customers via inbound calls, outbound calls, or through the Internet, and requires strong customer service orientation, computer navigation skills, and ability to multitask.
Requirements
- High school diploma
- Three to six months of relevant experience
- Courteous with strong customer service orientation
- Strong computer navigation skills and PC Knowledge
- Ability to effectively communicate, both written and verbally
- Dependable with strong attention to detail
- Skilled in multi-tasking
- Tolerance for repetitive work in a fast-paced, high production work environment
- Ability to work as a team member, as well as independently
- Demonstrate patience in all customer contact situations
- Ability to rotate shifts, as needed