Kundenbetreuer mit Inbound Sales - Deutsch

Concentrix is growing and wants to grow with you! As a customer representative in a leading telecommunications company, you will be responsible for handling customer calls, supporting customers with technical issues, and ensuring customer satisfaction and retention. You will work in first-level support and be the point of contact for technical questions.

Requirements

• Experience in customer support (but also open to career changers)
• Very good German language skills (written and spoken)
• Excellent communication skills and enjoyment of phone calls
• Secure handling of PC applications
• High problem-solving skills
• Sales-oriented character traits required
• High self-motivation and willingness to learn

Benefits

• Guaranteed training for independent work
• Career opportunities and advancement
• Fixed salary 1700 BAM net (including food and travel allowance) + project supplement 95 BAM net
• Performance bonus 200 BAM net
• Unlimited sales bonus
• Modern office space
• Extensive and paid training phase
• Career opportunities
• Unlimited employment contract
• Open communication at all levels
• Mutual recognition and appreciation in a good work atmosphere
• Coffee and fruit