Poradce zákaznické podpory v BRNĚ

We are looking for a Customer Support Specialist to join our team in Brno, Czech Republic. The successful candidate will be responsible for communicating with customers via phone, chat, email, and social media, and will provide reliable guidance to our platform. We are looking for a team player with excellent Czech language skills and intermediate English skills, who has a positive attitude and is not afraid of challenges. Prior experience in customer service is not required, but is a plus.

Requirements

• Communicate with customers via phone, chat, email, and social media
• Help with registration and account verification, login, payments, and technical issues
• Be a reliable guide to our platform
• Find quick, friendly, and accurate solutions
• Contribute to improving internal processes with your insights and ideas

Benefits

• Annual leave
• Company events
• On-site refreshments
• Contribution to sports/culture/leisure
• Meal vouchers/contribution to meals
• Training courses