Solution Architect for Dynamics 365 Customer Engagement and Power Platform
ConcentrixDusseldorf, North Rhine-Westphalia, Germany •
Posted March 26, 2026
Full Time
About the Company
Concentrix is a global technology and services leader that powers the world's best brands, today and into the future.
Job Description
Concentrix is seeking a principal, qualified and experienced Dynamics 365 Customer Engagement (D365 CE) and Power Platform Solution Architect with strong technical skills to join their team in Germany. The ideal candidate will possess expertise in evaluating and implementing performance and stability enhancements within D365 CE, along with comprehensive knowledge of customer-driven configuration and customization to align system functionality with client business objectives.
Requirements
- Fluent English language skills
- Exceptional organisational skills
- 15+ years of experience in cloud technologies, information technology (IT) consulting/support, systems administration, system architecture, or equivalent experience
- Expert knowledge in Dynamics 365 CE apps, such as Sales, Customer Insights, Customer Service, and Field Service
- Strong proficiency in developing, optimizing, and maintaining solutions and architecture of D365 CE apps and model-driven apps
- Design, customize, and administer UI and business logic using the Power Platform
- Ability to conduct code reviews for C#, JavaScript, and TypeScript
- Experience with Azure Application Insights and designing Kusto queries to investigate and mitigate performance issues
- Basic understanding of network performance indicators and ability to read network traces
- Advanced knowledge of D365 CE enterprise level architecture and connecting with external systems
- Familiarity with integrating data from Dataverse and other sources
- Develop and maintain Power Automate solutions with internal logic processing and connections to Dataverse and other services
- Strong ability to engage with key technical stakeholders and business decision makers
- Ability to effectively resolve complex Power Apps issues and architectural challenges using strong analytical and collaborative skills
- Strong commitment to staying updated on modern engineering practices and tools
- Experience in customer-facing roles
Benefits
- World's Best Workplaces award
- Best Companies for Career Growth award
- Best Company Culture award