Team Leader Operations
ConcentrixMedellÃn, Antioquia, Colombia
Posted March 27, 2026
Full Time
About the Company
We’re Concentrix. A global technology and services leader that powers the world’s best brands, today and into the future. We’re human-centered, tech-powered, intelligence-fueled. Every day we design, build, and run fully integrated, end-to-end solutions at speed and scale across the entire enterprise.
Job Description
The Team Leader, Operations is responsible for the day-to-day supervision of a group of call center associates, ensuring performance metrics are achieved and providing adequate coaching, motivation and accountability.
Requirements
- Associate's degree in related field
- Two to four years of relevant experience
- Highly motivated individual with skills to develop and coach team members
- Strong communication skills, both written and verbal
- Ability to lead team in multi-tasking, prioritization, and meeting timelines on deliverable
- Willingness to work a flexible schedule
Benefits
- Company-provided comprehensive benefits program