Senior Scrum Master - Retail/E-commerce

Concord is seeking a seasoned Scrum Master to support its retail vertical on large-scale initiatives, focusing on Agile delivery and digital commerce in retail/e-commerce environments.

Requirements

• Must be authorized to work legally in the US without sponsorship, now or in the future.
• 7–10+ years as a Scrum Master or Agile Delivery Lead supporting complex retail or digital commerce organizations.
• Deep experience with eCommerce platforms, digital retail workflows, and optimization of customer-facing experiences.
• Prior experience supporting enterprise-wide programs or multi-team delivery environments.
• Strong understanding of Agile/Scrum and related frameworks; able to coach at the team and stakeholder level.
• Hands-on experience with tools such as Jira, Confluence, and Agile reporting dashboards.
• Relevant certifications: CSM, PSM I/II, SAFe Scrum Master, PMI-ACP, or similar.
• Background working in consulting, enterprise transformation, or high-scale retail environments.
• Familiarity with Salesforce Commerce Cloud (SFCC), composable commerce, or other digital commerce ecosystems is a plus.

Benefits

• Health, Dental, and Vision Insurance
• Employer Contributions to Health Savings Accounts (HSA)
• Flexible Spending Accounts (FSA)
• Disability Insurance
• Life and AD&D Insurance
• Employee Assistance Program (EAP)
• Career Growth Opportunities
• Team Engagement Activities