Enterprise Customer Success Manager
ConnecteamAthens, Georgia, United States • College Station, Texas, United States • New York, New York, United States • Columbia, South Carolina, United States • Chapel Hill, North Carolina, United States • Colorado, United States • Florida, United States • Utah, United States • Pennsylvania, United States
Posted September 3, 2025
100000 - 120000 USD year
Full Time
About the Company
Connecteam is an employee management app that integrates all business needs from field to office, catering to enterprises, small businesses, and mom-and-pop shops. The platform offers comprehensive solutions for workforce management, employee engagement, communication, training, and scheduling, aiming to simplify operational efficiency and enhance the employee experience. Connecteam's mission is to provide managers with tools to communicate, operate, engage, and run their frontline workforce effectively.
Job Description
Connecteam is seeking an Enterprise Customer Success Manager to oversee their large business and Enterprise customers. The role focuses on sustaining customer success through technical expertise, relationship building, and identifying value-driven solutions. The company emphasizes a fast-paced, high-energy, and supportive team environment.
Requirements
- 2+ years of B2B SaaS experience
- Customer-facing experience
- Strong written and verbal communication skills
- Experience with B2B SaaS
- Experience in a global team/remote-first SaaS environment
Benefits
- Medical coverage
- Insurance plan
- Paid time off
- 401(k)
- Salary range