Customer Success Manager, Enterprise
SimilarwebNew York, New York, United States
Posted October 27, 2025
66000 - 140000 USD year
Full Time
About the Company
Similarweb is a digital data platform that provides comprehensive insights across customers, prospects, partners, and competition to help businesses gain a competitive edge. The company offers a wide range of services including Sales Intelligence, Digital Marketing Intelligence, and Benchmarking, serving over 10,000 global customers from its 14 offices worldwide. With a mission to deliver the most accurate digital data, Similarweb is listed on the NYSE as #SMWB and trusted by leading brands like Jimmy Kimmel.
Job Description
Similarweb is a leading company in the digital space, revolutionizing how businesses interact with their online presence. They are seeking a Customer Success Manager to join their Client Services Team, focused on building and maintaining relationships with clients to drive engagement and value. The CSM will act as a trusted advisor, identifying and resolving client issues to ensure platform adoption and satisfaction.
Requirements
- Solid understanding of the digital marketing space and trends
- Client facing experience
- Strong relationship-building skills
- Analytical and consulting mindset
- Experience producing high-quality decks and client-facing materials
- Excellent problem-solving and critical-thinking skills
- Team player
- 2-3 years’ experience as a CSM
Benefits
- medical, dental and vision insurance
- 401K plan
- potential equity
- employee stock purchase plan
- paid sick and parental leave
