Customer Success Manager, Enterprise
SimilarwebMassachusetts, United States
Posted October 24, 2025
Full Time
About the Company
Similarweb is a digital data platform that provides comprehensive insights across customers, prospects, partners, and competition to help businesses gain a competitive edge. The company offers a wide range of services including Sales Intelligence, Digital Marketing Intelligence, and Benchmarking, serving over 10,000 global customers from its 14 offices worldwide. With a mission to deliver the most accurate digital data, Similarweb is listed on the NYSE as #SMWB and trusted by leading brands like Jimmy Kimmel.
Job Description
Similarweb is seeking a Customer Success Manager to join their Client Services Team. This role will focus on building strong client relationships, driving adoption of their platform, and identifying growth opportunities to maximize customer value. It's a front-line role where CSMs are pivotal in driving customer success and aligning platform usage with business goals.
Requirements
- Solid understanding of the digital marketing space and trends
- Client facing experience
- Strong relationship-building skills
- Analytical and consulting mindset with ability to turn data into a story
- Experience producing high-quality decks and client-facing materials
- Excellent problem-solving and critical-thinking skills
- Team player with strong collaboration skills
Benefits
- Competitive compensation packages
- Regular team outings
- Happy hours
- Career growth opportunities
- Learning solutions
