This resource will be going through databases and lists and validating customer account information, searching and finding, and funneling to supervisor or manager. Validating customer account information, analyzing customer account data to determine account status, and documenting all activities in a clear and concise manner.
Requirements
- Must be able to work 8am-5pm, but be flexible to do 7-4 or 7:30-4:30, etc.
- Intermediate Excel Experience REQUIRED
- Professional demeanor – will be working and interacting with up to 125 other associates and managers within the department.
- Strong written and verbal communication required
- Ability to work independently
- Attention to detail – A must. Will be handling high volume of auto finance contracts and vehicle information
- Ability to thrive in a compliance-based environment
- Ability to multitask and be flexible with a high volume of workloads
- Experience in an administrative, reporting or high volume production environment (i.e., insurance)
- Financial, Banking, Contracts experience is highly preferred