Route/Service Coordinator

The Service/Route Coordinator is responsible for managing customer interactions, coordinating service schedules, optimizing routes, and supporting field operations, ensuring efficiency and accuracy in scheduling, account management, and operational processes.

Requirements

• High school diploma or equivalent required; Associate’s or Bachelor’s degree in Business Administration, Operations Management, or a related field (preferred)
• Proficiency in IFS, Salesforce, or similar systems, with strong Microsoft Office Suite skills
• Excellent verbal and written communication for effective customer and team interactions
• Strong organizational skills, with the ability to multitask and prioritize in a fast-paced environment
• Proven problem-solving abilities to address scheduling and operational challenges
• Attention to detail and accuracy in managing records, invoices, and schedules
• Previous experience in customer service, route coordination, or operations (preferred)