IT Support Specialist
Contact Discovery Services LLCWashington, District of Columbia, United States
Posted January 31, 2026
65000 - 75000 USD
Full Time
About the Company
Contact Discovery Services delivers best in class service to many Fortune 100/500 companies. Our growth is driven by investing in people and technologies, ensuring our customers have access to the highest level of customer service and the most qualified resources.
Job Description
IT Support Specialist position at a leading eDiscovery technology and consulting firm. Hybrid role in Washington, DC with a passion for technology and excellent problem-solving skills. Self-starter with strong communication skills required.
Requirements
- Triage, manage, and escalate issues via internal IT ticketing systems.
- Provide technical support and troubleshooting for hardware, software, network and user issues.
- Install, configure, and maintain computer systems and software applications.
- Collaborate with cross-functional teams to develop and implement IT solutions.
- Assist with system audits and ensure compliance with security protocols and ISO 270001 certification.
Benefits
- Competitive benefits
- Work schedule flexibility
