We are a mid-sized, globally distributed B2B SaaS company looking for a Senior Product Operations Manager to drive operational excellence and bring structure to our growing product organization. We offer a collaborative, empowered product team, flexible hybrid work setup, and a strong global culture.
Requirements
- 5+ years of experience in Product Operations, Program Management, or a similar role, ideally in a B2B SaaS company
- Proven track record of leading and scaling operational processes in cross-functional product organizations
- Experience with tools such as Jira, Confluence, Asana, and Coupa, plus data/reporting platforms (e.g., Looker, Tableau, Google Sheets)
- Strong analytical skills with the ability to define and track operational KPIs
- Systems-thinking mindset with strong organizational skills, attention to detail, and strategic perspective
- Excellent communication and stakeholder management skills, with the ability to influence across all levels
- Experience working with globally distributed teams
- Familiarity with change management practices
- Exposure to technical domains (e.g., automation, AI/ML, personalization, analytics) is a plus
Benefits
- Comprehensive healthcare (health/dental/vision) coverage for you and your dependents
- Fertility and family-building benefits to support your growing family
- Generous paid time off, including vacation days, sick days, education days, compassion days, and volunteer days
- Annual education budget to support your career growth
- Access to virtual and in-person events, workshops, and team activities for learning and networking
- Wellbeing stipend to support your physical, financial, and emotional health
- Monthly communication (phone/internet) stipend and hardware reimbursement
- New hire office equipment stipend to help you work at your best
- Stock options to share in the company's success