Technical Relationship Manager, EMEA

ControlUp is a leader in Digital Employee Experience (DEX) that transforms IT operations with agentic AI to deliver Autonomous Endpoint Management (AEM) and a digital workspace that runs itself. As a Technical Relationship Manager, you will serve as a trusted technical advisor and customer advocate, providing white-glove service to help enterprise customers maximize the value of ControlUp’s solutions.

Requirements

• Enterprise IT consulting experience with a strong technical foundation in endpoint management, VDI and application virtualization technologies, the Microsoft ecosystem (including endpoints), and PowerShell scripting.
• A background in roles such as Desktop Engineer, Cloud Engineer, or EUC Specialist, with a proven ability to navigate enterprise IT environments.
• A track record of technical leadership and customer engagement, with the ability to translate complex technical concepts into actionable insights.
• Experience using common AI coding tools (e.g. Cursor, Claude Code, Codex, etc.) to streamline scripting work
• Hands-on experience working in large organizations with Omnissa, Citrix, Azure Virtual Desktop, and/or other VDI technologies.
• Hands-on experience with desktop management.
• PowerShell scripting skills.
• IT consulting.
• Proven ability to design, build, and deliver technology solutions to enterprise customers.
• Experience working with APIs.
• Exceptional interpersonal and communication skills, with the ability to explain technical concepts and risks to stakeholders at all levels.
• Strong organizational, note-taking, and time management skills.
• Ability to speak French, German, Spanish, or Dutch - Must.