Pioneering trusted medical solutions to improve the lives we touch: Convatec is a global medical products and technologies company, focused on solutions for the management of chronic conditions, with leading positions in Advanced Wound Care, Ostomy Care, Continence Care, and Infusion Care. The Professional Educator acts as the primary education partner and responsible in driving best-in-class educational activities to improve product adoption by establishing value propositions for the responsible portfolio in the targeted institutions/ healthcare professionals (HCPs).
Requirements
- Plan, conduct, and facilitate structured educational programs, CMEs, workshops, and bedside trainings in targeted accounts to enhance awareness, knowledge, and product adoption, aligning with sales force and marketing team
- Coordinate with identified HCPs for speaker presentations to be presented in conferences, workshops, etc., liaise with faculty for the consultancy agreement, arrange for payment of services as per FMV
- Create approved scientific and product-related content and presentations for the Convatec educational programs such as workshops etc.
- Support the implementation of protocols of care in targeted hospitals
- Build and maintain professional relationships with identified HCPs in assigned hospitals
- Respond to clinical queries related to product usage, indications, and application techniques
- Educate/guide ethically and according to the franchise protocols
- Support the sales team by providing clinical inputs to customers' pain-points identification, and clinical selling competency during the sales cycle
- Assist in training needs within hospitals and planning need-based educational interventions
- Support marketing initiatives including awareness campaigns, conferences, and key account programs, by delivering clinical education in-hospital support and assisting in development of sales communication materials
- Facilitate internal training programs on clinical applications, evidence, and products
- Share fields insights, clinical feedback, and unmet needs from hospitals with sales and marketing teams to support effective customer engagement
- Maintain records of education activities (e.g., CME, ISPs, conferences, workshops, etc.), hospital visits, and feedback from HCPs as per the Convatec compliance documents requirements
- Gather customer feedback/insights on new product launch, product improvement, development, and therapy level needs and share findings with the relevant teams
- Ensure all interactions comply with Convatec policies, local regulations, and ethical standards
- Support approved scientific and promotional messaging
Benefits
- Generous Paid Time Off
- 401k Matching
- Retirement Plan
- Visa Sponsorship
- Four Day Work Week
- Generous Parental Leave
- Tuition Reimbursement
- Relocation Assistance
